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Item #:
5762739
Quality Function Deployment (c): Integrating Customer Requirements into Product Design
86% of respondents would recommend this to a friend
Item #:
5762739
CRC 52311
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QFD is a complete reference tool for implementing customer demands into successful product designs.
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What Stands Out
Customer Focus
This book emphasizes the importance of integrating customer needs into product design, ensuring that products meet user expectations and drive satisfaction, ultimately resulting in better market performance.
Framework Guidance
It provides a structured approach to Quality Function Deployment, making it easier for designers and engineers to align their work with customer requirements effectively, thus enhancing collaboration and innovation.
Practical Applications
Real-world examples and case studies illustrate the application of QFD, guiding readers on how to implement these strategies in their organizations to improve product quality and reduce development time.
Product Details
| Publisher | Productivity Press |
| Publication date | September 1, 1990 |
| Edition | 1st |
| Language | English |
| Print length | 400 pages |
| ISBN-10 | 0915299410 |
| ISBN-13 | 978-0915299416 |
| Item Weight | 2.6 pounds (1.18 kg) |
| Dimensions | 9 x 1.25 x 11.5 inches (22.9 x 3.2 x 29.2 cm) |
Who Should Buy?
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Product Designers
Ideal for designers seeking structured methods to align products with customer needs and enhance user satisfaction.
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Quality Assurance Professionals
Useful for QA experts focusing on customer requirements to optimize product quality and reduce defects.
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Project Managers
Beneficial for managers aiming to integrate customer feedback into development processes and streamline product launch.
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General Readers
Not suitable for casual readers without a background in product development or quality management methodologies.
Product Description
Quality Function Deployment (c): Integrating Customer Requirements into Product Design
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Customer Questions & Answers
-
Question:
What is Quality Function Deployment (QFD)?
Answer: QFD is a systematic method for translating customer requirements into design specifications and quality targets. -
Question:
Who authored this book on Quality Function Deployment?
Answer: The book is authored by Yoji Akao, the pioneer of QFD and a key figure in the Japanese Total Quality Control movement. -
Question:
Can QFD be applied in industries other than manufacturing?
Answer: Yes, QFD is adaptable and can be effectively used in construction, service sectors, and software development.
Industrial Relations Editorial Review
**** The book "Quality Function Deployment (c): Integrating Customer Requirements into Product Design" receives a mixed reception from readers which stems from a deep appreciation of its historical context and the foundational knowledge it provides, but also a notable frustration over its lack of practical step-by-step guidance. Many reviewers commend the physical quality of the book, noting that it serves well as an artifact of QFD principles and the evolution of product development. However, it has become clear that modern readers, particularly those seeking to apply these concepts in today's fast-paced hybrid product development environment, may find it lacking in actionable instructions. While the text shines in demonstrating various applications of QFD across different fields, it fails to deliver a structured methodology that includes the essential House of Quality, a core concept that many readers were hoping to understand better. Readers with a keen interest in the historical perspective of QFD have found value in its insights into past methodologies and why they can no longer be solely relied upon in contemporary contexts. The mention of the upcoming ISO 16355 standard and its applications highlights a promising shift toward more efficient strategies like Blitz QFD, aligning better with current needs. However, the book's limitations in providing contemporary and agile techniques mean that those looking for modern and flexible frameworks might be better served elsewhere. Additionally, readers noted that while the content is enlightening, the layout could benefit from more coherence to reduce the need for referencing back and forth for tables and examples, further diminishing the accessibility of the material. Despite its shortcomings, particularly for practitioners in need of direct applications, the book remains a significant resource for those interested in QFD foundations and its historical significance. **
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Pros
- Provides a solid historical perspective on QFD and product development.
- Appreciated for its physical quality.
- Explains foundational principles of QFD effectively.
Cons
- Lacks step-by-step guidance and practical instructions for QFD and the House of Quality.
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CRC 52311
Order now and get it around Thursday, October 01
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Features & Benefits
- Learn the powerful QFD method for aligning product designs with customer needs.
- Guided by Yoji Akao, the originator of QFD, access expert insights and methodologies.
- Includes comprehensive case studies for practical application.
- Features over 100 diagrams and detailed charts for clearer understanding.
- Applicable across various industries including construction, service, and software.
- Transform customer feedback into actionable design targets and quality assurance points.
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